FRONT PAGE STORY

Family First, Inc.(FFI) just has one thing in mind: Deliver the best, excellent and the most valuable services there is to our planowners,” says Adnelle Valeza, FFI Information Technology Manager. And how! Imagine being able to receive FFI news updates, getting free email and internet access, and getting to check the status of your plans whenever you want to. And that’s not all! There’s more. Soon you’ll be able to pay your premiums by computer and get confirmation of your payments electronically. There’s much, much more you'll rave about. Read our talk with Adnelle about FFI’s innovations:

How will FFI’s latest innovations benefit planholders? A business analyst said that one day, technology will give people everywhere the power to pursue their dreams, no matter how unique or ambitious. Family First helps parents secure a better future for their families, now we’re bringing technology right into their homes. Isn’t that great? Think of knowing the status of your plans anytime of the day, any day of the year just by visiting our website (www.myfamilyfirst.com). How about the convenience of reading FFI news updates online? That's not all, soon you can pay your premiums online and get a confirmation of your payments electronically.

We heard that you’ll soon be giving out free email and internet access, could you tell us more about this? That is correct! With everyone now wanting to be on the internet, Family First will give our clients the unique and valuable services of free email accounts. How will these work? All existing planowners will have their email accounts configured in our database. We will send them instructions on how to use it. That’s not all! Family First made a joint venture with Universe Café, one of the leading internet cafes in the country. FFI clients will be given 5 minutes per day of free internet access and will get a discounted rate in all Universe Café outlets any time, any day. It doesn’t stop there. Universe Café will provide tutorials for FFI clients absolutely FREE! All these we give exclusively for the members of our Family First family.

How can our OCW’s benefit from this? While securing the future of their families abroad, our OCWs can get in touch with their loved ones through email. On top of this, they can monitor the status of their plans just by going to our website. They can even send their plan inquiry just by sending an email to our customer service email hotline (mypolicy@myfamilyfirst.com) and our customer care officers will get back to them in a very short period of time. So, if there's anything that our OCWs can best give to their families, it is the Family First Future Provider Plan.

When will these innovations take effect? On March 1, 2001 Family First, Inc. together with its hundred thousand clients will altogether surf, browse and discover the power of the Internet.

See you all online!

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